1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing: Any operation performed on personal data, including but not limited to collection, storage, use, modification, disclosure, and deletion.
• Data Subject: Any identified or identifiable natural person whose personal data is being processed.
• Controller: The entity that determines the purposes and means of processing personal data.
• Processor: Any entity that processes personal data on behalf of the Controller.
• Cookies: Small text files stored on a user's device for tracking and record-keeping purposes.

2. Data Collection and Processing

2.1 Categories of Personal Data Collected

• Personally Identifiable Information: Name, email address, phone number, business details, and other contact information voluntarily provided.
• Transaction Data: Payment details and transaction history related to the services provided.
• Technical Data: IP address, browser type, device identifiers, and log data collected automatically when interacting with our website.
• Usage Data: Information regarding user activity on our website, including pages visited, time spent, and browsing preferences.

2.2 Legal Basis for Processing

• Performance of a Contract: Processing is necessary for the provision of requested services.
• Legal Obligation: Processing is required for compliance with legal or regulatory obligations.
• Legitimate Interest: Processing is necessary for our legitimate business interests, provided such interests do not override your fundamental rights.
• Consent: Where applicable, processing is carried out with your explicit consent.

2.3 Purpose of Processing

• To provide, manage, and improve our services, including digital marketing, brand strategy, social media management, and cultural e-commerce.
• To communicate with users regarding inquiries, service updates, and marketing communications (subject to opt-in preferences).
• To process payments, transactions, and service agreements.
• To analyze user interactions and improve website functionality and user experience.
• To comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. However, we may share personal data with:

• Service Providers: Third-party vendors assisting in service delivery, including hosting, payment processing, and analytics.
• Legal Authorities: Where required by law or to protect legal rights and interests.
• Business Partners: In cases where collaboration is necessary for service fulfillment, subject to user consent.

All third-party processors are contractually obligated to process data in compliance with applicable laws and maintain confidentiality.

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Upon expiration of the retention period, personal data will be securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted transmission of data using Secure Socket Layer (SSL) technology.
• Access controls and authentication mechanisms.
• Regular security audits and monitoring of systems.

Despite these measures, no data transmission over the internet is completely secure. Users are encouraged to take precautions to protect their personal information.

6. Data Subject Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete data.
• Right to Erasure: Request deletion of personal data under certain circumstances.
• Right to Restrict Processing: Request limited processing of your personal data.
• Right to Object: Object to processing based on legitimate interests, including direct marketing.
• Right to Data Portability: Receive a copy of personal data in a structured format.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.
• Right to Lodge a Complaint: File a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at hello.conceptculture@gmail.com.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance.

Types of Cookies Used:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Track user interactions and website performance.
• Marketing Cookies: Deliver targeted advertisements based on browsing behavior.

Users can manage cookie preferences through browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their privacy policies before interacting with external sites.

9. International Data Transfers

If personal data is transferred outside the jurisdiction in which it was collected, we ensure appropriate safeguards are in place to protect data in accordance with applicable laws.

10. Amendments to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date. Continued use of our website and services after changes constitute acceptance of the updated policy.

11. Contact Information

Concept Culture
Email: hello.conceptculture@gmail.com
Website: conceptculture.in

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.